Shipping Information

Areas Cost Courier Shipping Times*
Hong Kong & Taiwan HKD50 / Free shipping for orders over HKD1,200 (USD150) SF Express 1 - 2 business days
Asia HKD150 / Free shipping for orders over HKD2,000 (USD250) SF Express / Fedex 3 - 5 business days
Rest of World HKD250 / Free shipping for orders over HKD4,000 (USD500) Fedex 7 - 10 business days

 

    DOMESTIC SHIPPING (HONG KONG / TAIWAN)
    • Domestic shipping to Hong Kong & Taiwan is a flat fee of HKD $50. Free shipping for orders over HKD $1,200 (About USD $150).
    • Every shipment will require a signature upon delivery.
    • Please allow 1-2 business day for your order to arrive.
    • Orders can be tracked at: https://htm.sf-express.com/tw/en/
    ASIA SHIPPING
    • Asia shipping has a flat fee of HKD $150. Free shipping for orders over HKD $2,000 (About USD $250).
    • On average, deliveries take about 3-5 business days once shipped.
    • Duties and taxes are not included in the total at checkout. Due to different standards of import tariffs, actual duties and taxes will be determined by customs of destination country based on the value of the order and the tax-free threshold. If duties are imposed, it is the responsibility of the recipient to pay the duty fees collected at the time of delivery.
    • Orders can be tracked at: https://www.fedex.com/en-tw/tracking.html / https://htm.sf-express.com/tw/en/
    INTERNATIONAL SHIPPING
    • All international orders are shipped via FedEx, the shipping cost HKD$250 and we offer free shipping on orders over HKD$4,000 (About USD $500).
    • On average, deliveries take about 7-10 business days once shipped.
    • Duties and taxes are not included in the total at checkout. Due to different standards of import tariffs, actual duties and taxes will be determined by customs of destination country based on the value of the order and the tax-free threshold. If duties are imposed, it is the responsibility of the recipient to pay the duty fees collected at the time of delivery.
    • Orders can be tracked at: https://www.fedex.com/en-tw/tracking.html
    DUTY
    • di.CC.vi is not responsible for any deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Taiwan and Hong Kong.
    • If you refuse your shipment or are unable to retrieve your package, you are responsible for the original shipping charges, any import fees, duties or taxes that are incurred, and the cost of the returning the package to di.CC.vi the amount will be deducted from your refund. In the instance that the return fee exceeds the amount of your order, the package will be abandoned and you will not be refunded.

     

    FINAL SALE

    Items designated "Final Sale" on the product detail page, including any sale item discounted by 50% or more, are non-refundable. They may be returned for merchandise credit provided that they meet the eligibility criteria outlined on the Returns page.

     

    QUESTIONS

    Please contact info@diccvi.com and if applicable, include your order number.